Tuesday, 15 April 2014

The Great Escape

Events at CSC are playing out rather like that classic WWII film, The Great Escape, where in the midst of the slaughter of war, for that read massive continuing lay offs at CSC, a bunch of officers are digging their way out under the wire hoping to get free to spend their bonuses. Some managers have managed to get away from Stalag Luft CSC while others have perhaps been 'caught' trying, or is it disagreeing with the boss, and seem to have disappeared. This month alone three new senior business managers have been hired to run various business units, while there is no news of their predecessors. Add to these the loss of senior HR and 'Cloud' favourites and the head of UK and Ireland - all put in place only recently and a disturbing pattern emerges. Have they been 'executed' and buried or what? More critically were they mistaken hires and promotions. The employees, the share holders, and customers need to know.


Information on latest lay offs can be found here at Siege of Stalingrad


Information - such as it is - about new hires can be found here at Now You See Him and here at Now You Don't and here at We were only following orders

But seriously, what we have here are three new high-level business managers put in place by Lawrie replacing business managers previously put in place by Lawrie. The replacement of UK lead not included. On top of that there are functional bosses in places like Cloud and HR put there by Lawrie who have also gone and I would guess others we have missed. All these people almost certainly had retainment bonus clauses in the their packages but they have gone anyway. On top of that you can bet they were paid more than their predecessors.





23 comments:

Anonymous said...

I just want to know when Wall Street and analysts are going to start to pay attention to these activities.

Anonymous said...

They do not have room in their spreadsheets for 'soft' stats like product quality, staff skills, hiring, firing and management turnover. They can only look at numbers. Thus as Oscar Wilde said "Nowadays people (or spreadsheet analysts on Wall Street in this case) know the price of everything and value of nothing"

Anonymous said...

The Executive turnover may or may not get the attention of Wall Street. The mid level management, project managers, account executives, and high end technical resources are leaving in droves. All of this will start affecting revenue and Lawrie will not be able to cut costs fast enough to stay ahead of the falling revenue. THAT my friends will definitely get Wall Street's attention and send the stock into a tail spin. In fact, the post mortem will show that that the declining revenue can be directly traced back to cutting of billable employees.

Anonymous said...

I have a feeling with the ServiceNow partnership significant Service Management GDN staff will move over just like they are doing with AT&T. ServiceNow deploys ITIL standards and drives ITSM with their tools/processes. Why would CSC deploy ServiceNow for CSC internally and give their clients CSC staff....

Anonymous said...

Interesting but the Great Escape will see the share price hold firm.... Only the Paranoid Survive, not the greatest book but you'd be surprised who quotes it!!

Anonymous said...

Blythewood was a "low cost centre" and people being laid off here is no concern to the greater CSC. They were seen as "cheap" resource alongside India. Lot of unemployment and hence pay low.
Must be getting bad if laying off the low cost people.......

Anonymous said...

http://www.kingscross.co.uk/press-release-2013-12-20

seems UK has enough cash to expand into swanky new London offices.. why therefore are people in the USA (father company) suffering so much!

Anonymous said...

It is the bad management in USA that got CSC on such a mess and your million dollar execs. No sympathy from EU colleagues :-)

Anonymous said...

This is not exactly news...you had better and more insightful posts in the past.

Anonymous said...

Wonder why the names of the new / allegedly MIA senior people weren't mentioned anywhere in this thread? I know that CSC is like the Iron Curtain, with no news let out and people executed in the night at all levels, but there really are no secrets. Seems the people outside the company usually know more than those outside.

Madam Siki and the Corporate Gestapo head Sunita drinking their own Kool-Aid is old news. How about James D. Cook, the last man standing of the Big Three of business unit heads in the pre-Lawrie days? Might be mistaken, but I believe that only leaves one of the pre-Lawrie dorks left at the executive level, so he's next, even though he's a gamer who has survived thus far by throwing everyone else under the buss to hide his own incompetence and buffoonery. It will be interesting when the board, Wall Street, and even Lawrie himself, after all the layoffs and bloodletting, come to the realization that the only thing left in common with the failure of CSC is . . . Lawrie.

Anonymous said...

They will pay attention when pure numbers can no longer be supported by layoff cost reductions and there's no new business in the pipeline and existing customers abandon the remaining substandard products and services. Lawrie's whole plan is to break it up and sell it before that happens, but he seems to be behind the curve.

Put options are a happening thing about now . . .

Anonymous said...

In many areas there is already insufficient staff to support existing customers. I think the plan is to drag the customers along as possible, milking every dollar they can, until the customers get fed up and abandon ship. CSC doesn't give one whit about talent and staff competency, only the location of the next cheapest body to fill a slot. The competency level of the cheaper labor has been an internal joke for years, with massive rework of offshore efforts required to achieve even CSC's mediocre level of "quality". They charge less per hour, but make it up in artificially inflated volume, much to the detriment of customers.

Anonymous said...

Yes, it's no concern to the greater CSC - just look at the buffoon running the show there and the boot licking cronies he's put in place and it's obvious. An embarrassment to the few competent and professional people who are still surviving.

Anonymous said...

The UK office is simply a matter of window dressing - CSC is all about flash, show, and talk now with very little serious effort at being a real company, so that one is easy.

My dear EU colleagues, all of us together in the trenches feel the pain, and particularly the long term employees who are the faithful innocents. We couldn't agree with you more that the past and present CSC management are directly responsible for the destruction of what was once a good company. We would be the first to storm the castle if it were possible.

Anonymous said...

AT &T sucks,am now back reinventing the wheel with them, had approvals from cio for using softwares, now at&t comes in after 1year and says cant use them anymore and that all approvals will have to be taken again. It took m 4 months the last time for internal approvals while the client was chewing my ass off!!!!!

Anonymous said...

Dave Zolet is next!!

Anonymous said...

Don't hold your breath on the new Kingscross office space being swanky. The office space allows CSC to release large, expensive office space in lieu of packing profession staff in like pringle crisps into the "Agile office concept". No private offices, not cubical walls, no personal storage space, "clean desk" policy. Its happening worldwide - releasing expanse office space as Reduction In Forces continue.

Anonymous said...

Anonymous 18:03, news from behind your Iron Curtain did come out today as CSC announced that James D. Cook is the latest victim of Lawrie's management turmoil . . . nothing but continued chaos at all levels evidently.

Anonymous said...

Yes, James Cook was the next one. His punishment was made official this afternoon.
That's really very fine style from our top management - Easter Monday - but may be this way Mike Lawrie wants to be the resurrecting one - as in the meantime he fired all the L2 he hired himself.

As a CSC shareholder my first thought was: Quosque tandem abutere, Catilina, patientia nostra...

Anonymous said...

I've got mine :)

Anonymous said...

The KX address (near Google office) is the only "swanky" thing about it. The floor plans are on C3. Battery hens would get better treatment. An oak veneer on chipboard substrate.

Anonymous said...

Frankly morale in the UK is at rock bottom. The KX address will sound the death knoll for Royal Pavilion (which already has a huge TO LET sign outside), we are bracing ourselves to be sold to HCL imminently !

Anonymous said...

This is a hand picked high flyer? My god what were they thinking when this robot was hired http://youtu.be/AebHs4JwnJ4